FAQ

Uninstall Toolbar

1. Open your start menu and select Control Panel
2. Select Uninstall a program under Programs
3. Choose "Protectedio Toolbar" from the list, right click on it and press Uninstall
4. Click OK to confirm browser restart after Toolbar uninstall
5. Uninstall finished, click Close

Reset Chrome Home Page

1. Click the Chrome menu icon in the right side and select Settings
2. Under "On startup" Open a specific page or set of pages, click "Set pages"
3. Move mouse over the "search.protectedio.com" row to reveal the delete button and click it. Click OK after

Reset Chrome Search Engine

1. Click the Chrome menu icon in the right side and select Settings
2. Click "Manage search engines..." button
3. Move the mouse over preferred search engine and press "Make default"
4. Move the mouse over ProtectediO search and click delete icon on the right

Uninstall Firefox Plugin

1. Open Firefox, Press F10 key, go to "Add-ons"
2. Click "Remove" button from the list next to "protectedio.com"

Reset Firefox Home Page

1. Open Firefox, Press F10 key, go to Options
2. On the options window, click "Restore to Default" then "OK"

Reset Firefox Search Engine

1. Open Firefox, click the left icon in the search box, select "Manage Search Engines..."
2. Click "Search The Web(Protectedio)" from the list and press "Remove" then "OK"

Reset Internet Explorer Home Page

1. Open Internet Explorer, Press F10 key, go to Internet Options
2. Under General tab press "Use blank" button, then " OK "

Reset Internet Explorer Search Engine

1. Open Internet Explorer, click the right side icon next to the loupe, and select "Manage Search Engines..."
2. Click on the preferred search engine from the list and press "Set as default"
2. Click "Search The Web(Protectedio)" from the list and press "Remove" then "OK"